Uh yeah - so much bad info in this thread.. Confirm that you have the correct cables. But my girlfriend signed up for internet and is paying $39 a month, a friend has flex and is paying $50 and I am seeing that I could switch to something else and be paying $69 at most for other service. Data caps in 2021 for residential service. 87. My family is getting rid of some cable boxes we aren't using, including one in my room. Left the house and came back. Make a copy of the receipt. If you have questions about your services, we're here to answer them. Never know when I will need an extra wire. The yellow colored cable needs to be matched with the yellow terminal of the box. I sort of see your point there.. at least the car dealer gave me a mostly full tank of gas. I ordered an HD box/self install kit here in Mount Clemens Michigan. Color code the A/V cables with their appropriate color at the back of your cable box. 3.8 out of 5 stars 166. I also purchased HDMI cables for each tv and a power line conditioner as an experiment for the plasma. Go to xfinity.com/returns and follow the instructions for returning your device (s). Does Comcast provide HDMI or Component cable on new install? Thanks. The rep you talked to at the store is correct. —Jim Stafford / via email A Not necessarily, though it is possible. I should have never done that, because FIOS is amazing. Thanks . I was stating that Comcast did not have to give out Hd cables. I was unhooking everything and wasn't sure if the power cord had to be including. It is sometimes provided as a bonus, but your insistence on expecting is unreasonable. save. Especially with Samsung tvs which often have problems with HDMI and Motorola boxes. If your cable provider has given you a cable box, you’re good to go. You have three options for returning equipment to Comcast: Prepaid UPS shipping label. Not getting the cable must depend on area. I want to upgrade the the HD service and I know I need a new box in order to get the HD, but do I need to get an HDMI cable to connect the box to the TV, does one come with the box, or do I not need one at all? Power / components they don't seem to care about. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. My quesion is: should I only return the gateway with the power cord or should I also include the coaxial cables and Ethernet wires that were in the box? Cheers, I just included the power cable and the box itself. I really should have stuck with FIOS. The best HDMI cables will stand up to the test of time, won’t break down due to repeated plugging/unplugging and will transmit just as well over 10 feet as they do over 3 feet. You'll need a Micro HDMI-D to HDMI-A cable in this situation. If not, or if you’d like to connect the coaxial cable directly, you’ll need a signal converter (sometimes called a signal adaptor) box. I feel that if they're providing me service, they should give me a cable. If the tech has one fine, but that is not always going to happen, cables go like candy. Thanks. I don't want a DVR, just a straight HD box with an HDMI output. Step 2. Press question mark to learn the rest of the keyboard shortcuts. When I came back I had picture, but no sound. If you choose to have a professional do the Xfinity cable box setup, you will have to pay an installation fee. With those facts in mind, we present the best HDMI cables on the market today. My question is do I have to return any cables with the box or is the box itself the only thing they need? The answer to your questions is: Yes, the component cable is equal to HDMI for broadcast tv. Our community is your official source on Reddit for help with Xfinity services. I already swapped out the box the first day they did the install.. or maybe it was the next day. Also, as sort of a side question, does HD DVR come with the HD box or is that a separate fee? Around here you can have HDMI, Component or both. *This image is only to demonstrate, the connections on your TV will differ from this picture. Like. Welcome to the Xfinity community! I watched TV for about an hour. All HD DVR's or HD Boxes would be installed with Component cables for all customers with no extra charge for those cables. If, however, your setup meets the minimum requirements, you should start seeing content badged with 4K (where available) on X1, and should be able to select 4K as your playback method. To find an image of the back of your TV, we'd recommend reviewing your TV's Manual. Do I also need to get a HDMI cable or is Comcast cables used instead? Typically you'll use a cable box, satellite box, or antenna. You can currently use Component video cables. I want a cable box that does. How do I return a Comcast cable box? That’s it, New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. You can pick one of these up online for around $20, and they’ll also let you convert SCART to HDMI, so you can use old peripherals like VCR players.Now, while you might be able to find a signal adaptor in an electronics store, it’s sort of a spec… You don't need an expensive HDMI cable. The Best HDMI Cable Arris DCX 3600-m DVR not passing recoded data to DVD Recorder, Just got fios tv and internet - HD question, Minimum Time Warner Internet Download Spec, [CATV] Connecting Charter Cable Box to DVD-R. I spoke with Comcast today and they are telling me that to use the HDMI cables, I have to rent a box from them for $12 a month that comes with the cables. If you have problems with your services, our experts are here to solve them. Connecting right Cables. 7.5K. I had my FIOS supplied HDMI cable. The HDMI cable standard can impact color and resolution, but newer versions are not required for 4K TV. I just ordered a new plasma tv (42" panasonic) and two smaller LCD tv's for other parts of our house. I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. Also, if you buy any HDMI cables, make sure the specs include "High Speed" in the product description. Doesn't really work too well in a house with multiple people watching TV but a nice way to save on extra rooms than aren't used as often. AT&T Recovers From Outages After Bombing; AT&T Targeted Because Suspect Believed 5G Conspiracy Theory; + more news. share. Sounds like you got a bad box. 100% Upvoted. Even though most new TVs don't need the other features of HDMI 2.1, manufacturers can implement most useful portions of HDMI 2.1, such as eARC. 4 comments. My question is do I have to return any cables with the box or is the box itself the only thing they need? Otherwise they're not providing me anything but a worthless box. If you call Comcast, be sure to have your account information and ID on-hand. On some occasions a tech may have HDMI cables (based on availability) and they would use a HDMI if they have it. Well.. not even 2 days since internet install and I already have my first issue with that. Press J to jump to the feed. Notice the 4K UHD badge. I agree with Beach botom line is if HD is installed you should atleast get component cables. More Buying Choices $4.99 (2 new offers) RCA to HDMI Converter, Gaxiog AV to HDMI Adapter, 3RCA … Type D/Micro-HDMI: Even smaller than the Type C, this 6.4 mm x 2.8 mm port is commonly found on small recording devices such as the GoPro and some smartphones. I signed off on the install? Follow. I just bought an HDTV and currently have Comcast digital cable. Neither of which has to be returned if you cancel. Once you have ensured you have a capable box, you would need to ensure your HDMI cable is 4K capable (the box will detect this and will hide 4K content if your setup is not valid). To connect your Comcast cable box, you need to plug in the A/V wires to the cable box. Comcast sent the box, and it came with an HDMI cable. 1. I picked up another DVR a few weeks ago at my local service center and they gave me an HDMI cable with it. Our team at the Xfinity Store will provide you with a receipt confirming your return details. There are 5 types of HDMI cables but only two are used in home entertainment, HDMI High Speed and HDMI High Speed with Ethernet. 6% coupon applied at checkout Save 6% with coupon. Low income options? Very true. Any help would be appreciated Questions. Thanks, Alright cool. Will I need new HDMI cables for it? FREE Shipping on orders over $25 shipped by Amazon. 0. The plan is to give them to the technician when he comes out tomorrow. the whole lot.. i kept the hdmi cable when i gave back the equipment, I have also ran HDMI from the X1 box to the TV's HDMI#2 port with HDMI cable from TV's #1 HDMI port to the soundbar's HDMI INPUT port. Ive been to house's where they have two brand new cables in boxes and are asking for the "free cables" so i can take these back. The tech should of given you cables. I'm pretty sure I bought at least one of these cause I needed it but can't remember for sure. It doesn't have an HDMI out. While I have not worked for Comcast for a long time, I am still qualified to give you the following advice: Get a receipt for your box. The only cables from comcast you have to return is HDMI. Anyway, my contract was up, I wanted to save some money because I was paying over $130 a month for FIOS with HD, DVR, faster internet, etc. To echo the first responder, no, HDMI is not currently required for Comcast HDTV.
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